Shivam Dongre

Senior Member of Technical Staff at Oracle Cloud Infrastructure

I build distributed systems, AI infrastructure, and products.

About

I’m a Senior Member of Technical Staff at Oracle Cloud Infrastructure, where I work on AI infrastructure, distributed fleet health, and real-time visibility for GPU and bare-metal systems.

Currently, I’m building Pulse, a hardware health monitoring platform for 3M+ GPU accelerators and bare-metal servers across 100+ regions. I also build observability paths that process 5TB/day of telemetry for incident visibility.

Previously, I built financial-grade insurance systems at ACKO, including ledger systems handling 10M+ transactions per day, and worked on enterprise ordering, payment, and self-service systems at Amdocs.

Experience

  1. June 2024 - Present

    Senior Member of Technical Staff · Oracle Cloud Infrastructure

    Initiated, defined, and led Pulse, OCI’s fleet health monitoring platform for 3M+ GPU accelerators and bare-metal servers across 100+ regions. Also led OCI observability work processing 5TB/day of telemetry, improving fleet incident investigation across 27 engineering teams.

    • Distributed Systems
    • Java
    • Apache Kafka
    • ClickHouse
    • Terraform
  2. August 2021 - June 2024

    Software Development Engineer - 2 · ACKO

    Led the architecture and long-term evolution of Finacko, ACKO’s distributed financial ledger processing 10M+ transactions daily, reducing operational costs by 80%. Also built BigQuery configuration abstractions and a self-service Apache Airflow DLQ retry platform.

    • Java
    • Spring Boot
    • PostgreSQL
    • Apache Kafka
    • Airflow
  3. August 2019 - August 2021

    Software Engineer · Amdocs

    Owned development, deployment, and production reliability for payment and credit-check services in telecom ordering workflows. Improved data migration validation complexity by 40% and reduced chatbot API latency by 20% through compression and caching.

    • Java
    • Spring
    • Oracle DB
    • Apache Solr
    • SOA
  4. August 2016 - February 2018

    Software Engineer & Co-Founder · IndoriKart

    Co-founded and built a local e-commerce platform from scratch, leading backend architecture, product development, and engineering while raising seed funding from local vendors and growing the customer base by 20%.

    • Founder
    • Backend Architecture
    • Product

Projects

  1. Personal

    MedEasy Pharmacy AI OS

    In-progress AI operating system for India’s 900,000+ pharmacies, focused on prescription management, inventory, patient interactions, and compliance workflows.

    Targets pharmacy workflows that still run on paper or legacy software, bringing AI assistance into day-to-day pharmacy operations.

    • AI
    • Healthcare
    • Pharmacy workflows
  2. OCI

    Pulse Fleet Health

    Distributed hardware health platform monitoring 3M+ GPU accelerators and bare-metal servers across 100+ cloud regions.

    Covers H200, GB200, GB300, and MI355X fleets, supports 107K+ OCI customers, and orchestrates hardware fault remediation workflows.

    • Distributed systems
    • GPU fleet
    • Fault detection
  3. OCI

    OCI Observability Platform

    Real-time fleet observability platform for telemetry ingestion, query performance, and incident investigation at OCI scale.

    Processes 5TB/day of telemetry, supports 27 engineering teams, and reduced MTTR from 8.31 to 5.24 hours.

    • Observability
    • Telemetry
    • Incident response
  4. ACKO

    Distributed Financial Ledger

    Finacko ledger platform for high-volume insurance finance, underwriting, and operations workflows.

    Processes 10M+ transactions/day, eliminated manual finance operations, and reduced operational costs by 80%.

    • Ledger
    • Kafka
    • PostgreSQL
  5. ACKO

    DLQ Retry System

    Self-service Apache Airflow retry platform for failed event recovery beyond standard queue retention windows.

    Eliminated AWS SQS’s 14-day retention limitation and let teams onboard queues through config changes.

    • Airflow
    • Reliability
    • Retry architecture
  6. Amdocs

    OMS Performance Work

    Ordering, payment, credit-check, data migration, and chatbot API improvements for enterprise telecom systems.

    Improved data migration validation complexity by 40% and reduced Multi-Channel Self Service API latency by 20%.

    • OMS
    • Payments
    • Performance

Blogs

View All Posts
  1. Blog

    Hello, Shivam

    A starter post proving the portfolio blog renders Markdown committed to this repository.